Preorders & Allocations Policy

Preorders, Explained — Clearly and Honestly

Preorders help us plan inventory, schedule events, and make sure players and collectors have access to upcoming releases. They also come with real limitations that aren’t always visible from the customer side.

This page explains how preorders work at Final Boss, what customers are responsible for, and why we sometimes limit quantities or availability.

Preorder Rules (Quick Overview)

  • All preorders must be placed in-store

  • Preorders are paid in full at the time of order

  • Preorder items are held for two (2) weeks after official release

  • Unclaimed preorders will be refunded as in-store credit and released for public sale

  • Preorder quantities may be limited per customer / household

These rules help ensure fair access and prevent limited items from sitting unclaimed.

How Preorders Work

When you place a preorder with Final Boss:

  • Your payment secures your spot based on our expected allocation

  • Your product is reserved specifically for you upon release

  • Preorders are managed conservatively to reduce the risk of cancellations

When a preorder item arrives:

  • We may attempt to contact customers using the information provided, but responsibility for follow-up and pickup remains with the customer.

It is the customer’s responsibility to:

  • Track release dates

  • Pick up preorders within the two-week window

  • Ensure contact information is accurate and up to date

Allocations & Availability

Preorders are directly affected by allocations, which are determined by distributors and manufacturers.

Allocations can:

  • Change after preorders are placed

  • Be reduced without advance notice

  • Vary by region, store size, or distributor availability

Because of this, Final Boss takes a conservative approach to preorders:

  • We limit quantities to avoid overpromising

  • We prioritize accuracy over hype

  • We prefer smaller preorder windows rather than mass cancellations

This protects customers from uncertainty and disappointment.

Allocation Reductions & Cancellations

In rare cases, allocation reductions may impact our ability to fulfill all preorders.

If this occurs:

  • Final Boss will contact affected customers as soon as possible

  • A resolution will be offered based on product availability and store policy
    (Final handling details may vary depending on the situation and will be communicated clearly at the time)

We do everything we can to avoid this scenario, but it is an industry reality with limited releases.

Note: Final Boss is not responsible for allocation changes made by distributors or manufacturers.

Why Some Products Are Limited

Limited availability isn’t always driven by demand alone. Factors may include:

  • Print runs and production schedules

  • Distribution priorities

  • Regional supply constraints

When products are limited, Final Boss may:

  • Restrict quantities per customer

  • Prioritize in-store preorders

  • Adjust availability as new information becomes available

These decisions are made to maximize access, not to exclude customers.

Pricing Philosophy

Whenever possible, Final Boss prices products at or near MSRP.

We believe fair pricing:

  • Encourages accessibility

  • Builds long-term trust

  • Supports a healthier local game ecosystem

While market prices can fluctuate—especially for high-demand releases—we aim for consistency rather than chasing short-term spikes.

Community Over Hype

A local game store is more than a retail counter. Preorders and event participation help determine what games we’re able to support long-term.

Stronger community engagement allows us to:

  • Host more events and tournaments

  • Expand support for specific games

  • Dedicate more space and product to growing communities

Preorders are one part of a bigger picture—not just a transaction.

Our Commitment

Final Boss is committed to:

  • Transparent communication

  • Conservative, responsible preorder practices

  • Fair and consistent pricing

  • Supporting players, not just trends

We may not always get everything perfect, but we promise to approach preorders with the long-term health of the community in mind.

Questions About Preorders?

If you have questions about a preorder, allocation limits, or pickup timelines, give us a call, reach out to us online, or stop by and talk with us in-store. We’re always happy to explain how things work.